So you’ve got questions, eh? That’s alright! Many people even give us a call if they have any questions they’d like to ask us before visiting.
Have a look at the list of FAQs and if we don’t answer your question, give is a call. We’d be happy to help!
New Patient Appointment at True Health Osteopathy, a haven where comprehensive care meets personalised treatment strategies.
Price: $220
What it involves:
To set you on a path to recovery with a well-rounded approach, encouraging active participation in your health and wellbeing.
Return Appointment
Price: $120
What it entails:
Revisit us to continue nurturing your path to a healthier self, with treatments that are a notch above the rest
Appointment lengths at True Health Osteopathy are as follows:
•Initial appointments: Up to 90 minutes
•Standard return appointments: 45 minutes
•Extended return appointments: 90 minutes
This includes time for consultation, treatment, and any necessary administrative tasks.
Yeah – it looks weird. It’s called a True Stretch and it gives us an easy way to stretch out your muscles, isolate your movements, and change your movement patterns. Promise not that weird!
At True Health Osteopathy, we use a hands-on approach that focuses on treating the body as a whole, emphasizing your movement during treatment. Our primary technique, called Functional Manual Reaction™ (FMR), involves guiding your bones and muscles as you move to improve how your body functions. Unlike traditional treatments where you stay still, FMR is active—you’ll be moving while we help restore proper motion and strength. It’s great for addressing movement restrictions and helping muscles work more efficiently, especially during tasks like sports or everyday activities. This method helps your body learn to move better in real-world situations, ensuring that treatment is tailored to how you naturally move.
You will no doubt experience benefits from the first session, but it all depends on you and where you’re at and how long you’ve been experiencing health challenges or body pain.
Many clients return for the following sessions, 5 or 6 is a good average, but know that you won’t be booked in for continuing consecutive sessions without experiencing progress.
You may be familiar with being booked in on a regular monthly basis, ongoing. That’s not the case at True Health Osteopathy.
Once we’re both happy with the progress you’re making and you feel confident and comfortable to continue with some exercises at home, you won’t need to continue to keep coming back.
However, do know that you can book a time with me whenever any other health issues present or if you’re experiencing pain or discomfort.
Please don’t wear jeans or anything too “flowy”. Active wear is ideal.
If you could wear undergarments ( especially bra wise) that you don’t mind wearing on its own. I need to be able to see your back most occasions.
You will need to be able to move around a bit and jeans are just stiff and tight. You can always change when you get here if needed. The “no flowy bit” is selfishly for me. I need to be able to use my eyes for parts of your examination and this really helps me out.
No, you can make an appointment at our osteopathic clinic directly, without a referral.
If you have been diagnosed with a chronic medical condition and require complex care you may be eligible for Chronic Disease Management (CDM), Team Care Arrangement (TCA), or an Enhance Primary Care Plane (EPC) assistance.
If you have one of these you can claim medicare rebate on the spot.
Yes! We have a HICAPS machine so you can pay and get refunded on the spot. Medicare processing, WorkSafe & private health insurance claims. HICAPS can process claims from every Australian health fund.
Yes, I accept care plans under Medicare for osteopathic treatment. You will need to bring your Medicare card and care plan to the appointment, or send the care plan to the clinic prior to your appointment. You’ll pay the full fee upfront, and I can submit the Medicare claim online after your appointment, with the rebate going directly into your account. As of July 2024, the current rebate is $60.35.
•Initial appointment: $220 (gap: $159.65)
•Standard return: $120 (gap: $59.65)
•Extended return: $180 (gap: $119.65)
If you don’t have your Medicare card on you, I can still process the claim as long as your details are included in the care plan.
I do not offer bulk billing. You will need to pay the full fee upfront, and I will submit your Medicare claim online afterward. The rebate will be deposited into your account, provided your Medicare details are included in the care plan. My focus is on providing thorough, personalised care, which includes tailored exercises via video to help you between sessions.
No, we have other hands-on techniques focused on meeting your goals.
At True Health Osteopathy, we are primarily a cash-free business. I accept both debit and credit cards for payment. While I do accept cash, it must be the exact amount, as I keep only a small amount of change on hand, which shouldn’t be relied upon. For the smoothest and quickest experience, card payments are preferred.
Yes, our cancellation policy is as follows:
•100% of the fee will be charged for any cancellation or postponement made less than 24 hours in advance, or for a no-show.
•50% of the fee will be charged for cancellations or postponements made within 48 hours of the appointment.
See our privacy policy here
We only use the information provided in this form in direct relation to your enquiry.
We’re always taking on new patients who want help from an osteopath. We love working with people who want to take charge of their health and get back to doing the things they love most in life.
Does that sound like you?
